This expansion module allows your target group to conveniently submit its medical query anytime and anywhere.
We counsel your target group on medical issues in the following eight additional languages:
Thanks to our own IT development we can select the most appropriate value from the client’s hundreds of values added and ‘pleasantly surprise’ the caller. We include individual customer-specific information in the services of our health phone. Our ‘JCall’ CRM software allows our medical staff to use all customer contacts in order to ‘surprise’ the callers by offering them values added to meet their specific needs in addition to the medical dialogue.
To complement the health phone, temporary or permanent campaign- and issue-related special hotlines can be implemented at short notice. Here, we distinguish between topical issues of heightened public awareness thanks to the press and other media (e.g. epidemics) and indication-specific contents of special relevance for individual target groups (e.g. intestinal cancer, pregnancy, etc.).
We use patient information leaflets (PILs) to educate people about medical issues. Developed by our medical consultants, they contain readily comprehensible information on issues of general interest – disease patterns, examination techniques as well as topics that are difficult to explain orally.